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Reliable Certified-Strategy-Designer Test Pattern | Examinations Certified-Strategy-Designer Actual Questions

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Salesforce Certified-Strategy-Designer Exam Syllabus Topics:

Topic
Details

Topic 1

Tools and Artifacts: It focuses on high-level Salesforce capabilities, methods of co-creation, and the criteria for feasibility, desirability, and viability.

Topic 2

Value Design: This topic covers an effective challenge statement, the internal dynamics of the organization, the key external context for innovation, and strategic directions.

Topic 3

Leveraging Adjacent Roles
Skills: It is all about knowledge and skill infusions that are needed to create a vision, different technical and business capabilities, and a roadmap for implementation.

Topic 4

Intangible Deliverables: The topic includes sub-topics about key relationships that are essential for solving the challenge statement, the best presentation techniques for communicating a vision, and the tools for productive cross-discipline collaboration.

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Salesforce Certified Strategy Designer Exam Sample Questions (Q72-Q77):

NEW QUESTION # 72
A strategy designer is working with a product team to reach more diverse audiences.
How should the designer make a case for ensuring all future releases meet accessibility standards7

A. Plot accessibility standards against impact and difficulty.
B. Evaluate competitors' accessibility standards.
C. Focus rationale on how refactoring later is more expensive.

Answer: C

Explanation:
Explanation
The designer should make a case for ensuring all future releases meet accessibility standards by focusing rationale on how refactoring later is more expensive than designing for accessibility from the start. This argument appeals to the business logic and cost-benefit analysis of the stakeholders.
References:https://trailhead.salesforce.com/en/content/learn/modules/salesforce-strategy-designer-certification-p

NEW QUESTION # 73
A strategy designer is working with a product team to reach more diverse audiences.
How should the designer make a case for ensuring all future releases meet accessibility standards7

A. Plot accessibility standards against impact and difficulty.
B. Evaluate competitors' accessibility standards.
C. Focus rationale on how refactoring later is more expensive.

Answer: A

Explanation:
Mapping out accessibility standards in terms of their impact on users and implementation difficulty provides a clear, strategic view of why meeting these standards is essential. This approach helps in prioritizing accessibility efforts based on their potential to enhance user experience and inclusivity, while also considering the practical aspects of integrating these standards into product development.

NEW QUESTION # 74
After a series of interviews with key stakeholders, a strategy designer realizes the company is duplicating efforts across internal teams, each creating similar programs for customer engagement.
Which approach should the designer propose to create alignment?

A. Service blueprint workshop
B. Journey mapping workshop
C. Design sprint

Answer: A

Explanation:
The best approach to create alignment among internal teams who are duplicating efforts is to conduct a service blueprint workshop, as this helps map out the current state of the service delivery across different touchpoints, channels, and actors, and identify gaps, redundancies, and opportunities for improvement. A design sprint or a journey mapping workshop may not be suitable for addressing the internal silos and inefficiencies.

NEW QUESTION # 75
Cloud Kicks' product team is focused on a new business casual clothing line that they think will account for over half of the company's revenue in the future.
Which trend should influence desirability the most?

A. Hybrid work emphasizing the need for color and comfort
B. Digital product passports' to help prevent counterfeiting
C. Supply chain issues that delay product availability

Answer: A

Explanation:
The most influential trend for desirability in designing a new business casual clothing line is hybrid work emphasizing the need for color and comfort, as this reflects the changing preferences and expectations of customers in a post-pandemic world. Digital product passports to help prevent counterfeiting or supply chain issues that delay product availability are not trends that affect desirability directly, but rather trust and availability.

NEW QUESTION # 76
A strategy designer is pitching a vision presentation to their customer's lead to get final approval for a new project. The lead is not comfortable or familiar with design thinking and has been distrustful of the process so far. Investing in this new initiative will put their reputation on the line.
Which strategy should the designer employ to communicate the vision?

A. Ask the customer to participate in the presentation pitch the vision to their lead to signal buy-i and shared ownership of the project work.
B. Ask a master presenter to stand in on the project and deliver the vision; they know how to sway any hesitant executive
C. Ask each team member to present a few slides to signal the presentation is the result of many people's ideas and consensus.

Answer: A

Explanation:
Involving the customer in the presentation can demonstrate internal support and shared commitment to the project, helping to alleviate the lead's concerns. This collaboration can foster trust in the design thinking process and the project's potential impact, facilitating approval.

NEW QUESTION # 77
......

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