Our privacy policy as edited on March 23, 2023.
Thank you for joining Wexdemy. At Wexdemy we respect your privacy and want you to know how we collect, use, and share your information. This Privacy Policy covers our data collection practices and explains your rights regarding all your personal information received.
Except we connect to a different policy or state otherwise, this Privacy Policy only applies anytime you utilize Wexdemy websites, mobile applications, or such related services. This also applies to potential persons who patronize our products and services.
By utilizing the Services, you accept the terms of this Privacy Policy. You can refrain from using the Services if you do not approve of this Privacy Policy or any other agreement that governs your use of the Services.
Table of Contents
1. What information we collect
2. How we get these information about you
3. What we use your information for
4. Who we give or share your information with
5. Security
6. Your Rights
7. Jurisdiction-Specific Rules
8. Updates & Contact Information
1. What information we collect
We collect certain information from you directly, like information you enter yourself, data about your use of our content, and data from other platforms you connect with Wexdemy. We also retrieve some information automatically, such as information about your device and what parts of our Services you frequent or spend time using. All information listed in this section is subject to the following crucial activities: collecting, recording, structuring, storing, altering, retrieving, encrypting, pseudonymizing, erasing, combining, and transmitting.
- Information You Give to Us
We may collect different information from or about you depending on how you use our Services. Here are a few examples to help you have a better understanding of the information we collect.
When you visit or create an account and use the Services, including through our other platforms, we retrieve any database you provide directly, including:
Category of Personal information Description Legal Basis for Processing
Account Data
In order to use some of the features (like accessing various contents), you must create an account, which may demand that we collect and store your email address, password, and account settings. To create an instructor account, we collect and store your name, email address, password, and account settings. As you use some features on this site, you may be requested to submit certain additional information including occupation, a means of identification, a photo for verification, date or certificate of birth, race/ethnicity, skill interests, and phone number. Once you create an account, we give you a unique identification number.
Performance of contract
Legitimate interests (service provision, identity verification, prevention of fraud and security, communication)
Profile Information
You may at your discretion upload some profile information like a photo, headline, biography, language, website link, social media profiles, country, or other information. Your Profile information will be publicly viewable by others.
Performance of contract
Legitimate interests (enhanced platform functioning, conveying content source information)
Shared Content Parts of the Services permits you to connect with other users or share your contents publicly, by uploading courses and other educational content, posting reviews about content, asking or answering questions, sending messages to students or instructors, or posting photos or other work you upload. Such content may be publicly viewable by others depending on where it is posted and its relevance.
Performance of contract
Legitimate interests (providing services, enhanced platform function)
Learning Data
When you access content, we collect certain information such as courses, assignments, labs, workspaces, and quizzes you’ve started and completed; content and subscription purchases and credits; subscriptions; completion certificates; your interactions with instructors, teaching assistants, and other students; and essays or articles, answers to questions, and other data submitted to satisfy course and related content requirements.
Performance of contract
Legitimate interests (service provision, enhanced platform function)
Student Payment Data
When you make purchases, we collect certain information about your purchase (such as your name, billing address, and ZIP code) to enable us process your order, which may optionally be saved to process future orders. You must tender some payment and billing information directly to our payment service providers, including your name, credit card information, billing address, and ZIP code. We can also receive limited information, like the fact that you have a new card and the last four digits of that card, from your payment service providers for speedy and uninterrupted payments. For security reasons, Wexdemy will never collect or store any sensitive cardholder information, such as full credit card numbers, OTP or card authentication.
Performance of contract
Legal obligation
Legitimate interests (payment facilitation, fraud prevention and adequate security, strict compliance)
Instructor Payment Data
If you are an instructor, you can link your payment account to the Services to receive direct payments. When you provide a payment account, we retrieve and use some information, which may include your payment account email address, account ID, physical address, or other necessary information to enable easy sending of payments to your account. In some cases, we may collect wire information to send payments to your account. For compliance with the applicable laws, we partner with trusted third parties who collect your tax information as legally required. This tax information may include residency information, tax identification numbers, biographical information, and other personal information which may be necessary for taxation purposes. For security, Wexdemy will not demand or store sensitive bank account information. The collection, use, and disclosure of your payment, billing, and taxation data is subject to the privacy policy and other terms of your payment account provider.
Performance of contract
Legal obligation
Legitimate interests (service provision, payment facilitation, fraud prevention and adequate security, strict compliance)
Information About Your Accounts on Other Services
We may retrieve certain data through your social media platforms or other online accounts if they are connected to your Wexdemy account. When you log in to Wexdemy via Facebook or another third-party platform or service, we ask for your permission to access certain information about that other account. For example, depending on the platform or service we may collect your name, profile picture, account ID number, login email address, location, physical location of your access devices, gender, birthday, and list of friends or contacts.
These platforms and services gives us access to your information available through their APIs. The information we receive exclusively dependent on the information you (via your privacy settings) or the platform or service permit us to receive.
Anytime you access or use our Services using a third-party platform or service, or click on any third-party links, the collection, use, and sharing of your information will also be subject to the privacy policies and other agreements of that third party you use.
Legitimate interests (identity verification, user experience improvement)
Sweepstakes, Promotions, and Surveys We may invite you to complete a survey form or participate in a promotion (like a contest, sweepstakes, or challenge), either through the Services or a third-party platform. If you participate, we will collect and store the information you provide as a part of participation, they may include your name, email address, postal address, date of birth, or phone number. That information is subject to this Privacy Policy except it is stated otherwise in the official rules of the promotion or in another privacy policy. The information collected will be used to enhance the promotion or survey, including contacting winners and distributing rewards or awards. To receive a reward, it may be requested that you allow us post some of your information publicly (like on a winner’s page). Where we use a third-party platform to administer the survey or promotion, the third party’s privacy policy will apply.
Performance of contract
Legitimate interests (promotions administration, prize delivery, strict compliance)
Communications and Support If you reach out to us for support or to report a problem (regardless of whether you have created an account or not), we will obtain and store your contact information, messages, and other information like your name, email address, messages, location, Wexdemy user ID, refund transaction IDs, and any other information provided or that we obtain through automated means (which we cover below). We use this information to reply and research your question or concern, in accordance with this Privacy Policy.
Legitimate interests (customer and technical support)
The information listed above is stored by us and associated with your account.
- Automated Information collected
When you patronize our Services (including browsing content), we may retrieve some information by automated means, including:
Category of Personal information Description Legal Basis for Processing
System Data Technical information from your devices, like your IP address, device type, operating system type and version, unique device identifiers, browser, browser language, domain and other system information.
Performance of contract
Legitimate interests (service provision, customer and technical support, fraud prevention and adequate security, communication, product improvement)
Usage Information Statistics about your visits and interactions with the Services, including content accessed, time spent on pages or the Service, pages you visit, features you use, your queries, date and time, referrer, and other information that relates to your use of our Services.
Legitimate interests (service providing, user experience improvement, service improvement)
Approximate Geographic Information An approximate geographic location, involving information such as you country, residential city, and geographic alternatives, these all will be calculated based on your IP address.
Legitimate interests (user experience development, fraud prevention and adequate security, strict compliance)
The information above is collected by the use of server log files and certain tracking technologies, as detailed in the “Cookies and Data Collection Tools” section below. It is stored by us and associated with your account.
1.3 Information From Third Parties
If you are a Wexdemy Business enterprise or corporate prospect, in addition to information you submit to us, we may demand certain business contact information from third-party commercial sources.
2. How We Get Information About You
We use tools like cookies, web beacons, and similar tracking technologies to gather the information listed above. Some of these tools offer you the ability to opt out of our information collection.
2.1 Cookies and Data Collection Tools
We use cookies, these are in form of small text files that are stored by your browser, to obtain, store, and share data involving your visits and activities in our websites, including Wexdemy. This allows us to recall things about your activities at Wexdemy, such as your preferred language of communication and to give you an improved site usage. To learn more about cookies, visit https://cookiepedia.co.uk/all-about-cookies. We may also use clear pixels in emails to know whether or not mails we send to you have been delivered and open their open rates.
Wexdemy and other service providers representing or working on our behalf (like Google Analytics and third-party advertisers) will use server log files and automated Information collection tools like cookies, tags, scripts, customized links, device or saves fingerprints, and web beacons to gather information when you visit our sites and use our services. These tools used in collecting your information will automatically track and collect certain System information and Usage Data. When you use our services sometimes, we will combine information gotten from those tools used in collecting them with others that we sourced from other sources as explained in this Privacy Policy.
